Game Nail is a mixed-length arrangement combining shorter nails with longer accent nails. It is intended for customers who prefer more practical lengths on selected fingers while retaining longer decorative nails elsewhere.

Colours may appear slightly different depending on lighting, screen settings and viewing angle. For hand-finished designs, small differences in pattern placement, decoration and surface details may also occur.

Photos are used only to prepare the requested size estimate. They will not be published or used for marketing and will be deleted from our working email account and local files within 48 hours after the estimate has been sent.

The estimate is provided as a reference only. Camera angle, lighting, nail curvature, hand position and image quality may cause differences from the actual measurements. Please compare the result with the product size chart before choosing a size.

Yes. If you do not have a measuring tool, place your hand beside a familiar coin on a white or light-coloured flat surface and photograph them from directly above.

Email the photograph to lentonails@gmail.com and include the country and denomination of the coin. We will provide an approximate width estimate for each clearly visible natural nail.

If your measurement falls between two sizes, choosing the larger size is generally recommended. A slightly larger press-on nail can usually be adjusted carefully with a nail file, while a smaller size may not provide full coverage.

Measure the widest part of each natural nail in millimetres and compare the results with the size chart shown in the product images. Measure each finger separately, as nail widths can differ between hands.

An incomplete or incorrect address may cause delays, failed delivery or return of the parcel. Please contact us as soon as possible if you notice an error. Additional delivery costs caused by an incorrect customer-provided address may need to be reviewed before reshipment.

Delivery is generally expected within approximately 7–15 business days once your order is on its way. Timing may vary due to carrier processing, customs, weather, public holidays or seasonal demand.

Available delivery destinations will be shown at checkout after you enter your address. If delivery is available for your location, the applicable options will appear automatically.

How can I track my order?

Tracking information will be provided once it becomes available. Please allow some time for the first update to appear after your order begins its journey.

Tracking may pause while a parcel is moving between carrier facilities, undergoing customs processing or waiting for the next scan. Please allow several business days for a new update before contacting us.

Please check the delivery area, mailbox, reception desk and nearby household members first. If the parcel still cannot be located, contact the local carrier and then notify us with your order number and tracking information.

What if I selected the wrong size?

You may request a return or exchange within 7 days of delivery. The nails must remain unused and undamaged, with the original product packaging and any sealed inner packaging intact. We will confirm eligibility and provide return instructions after reviewing your request.

Please contact us within 7 days of delivery and include your order number, the reason for the request and clear photographs of the product and packaging. Please wait for return instructions before sending anything back.

Please contact us within 7 days of delivery and provide your order number together with clear photographs of the product, packaging and any visible damage or incorrect item. Please do not use or dispose of the product before the request has been reviewed.

Return shipping arrangements depend on the reason for the return. If an incorrect or damaged item was sent, we will review the case and provide the appropriate solution. For size-selection or preference-based returns, the available return options will be confirmed during the review.

Approved refunds are issued to the original payment method after the returned product has been received and inspected. The time required for the refund to appear depends on your bank or payment provider.

Can I exchange a product for a different design?

Exchange availability depends on the condition of the returned product and the stock status of the requested design. Please contact us before returning the original product so that we can confirm the available options.

Please contact us as soon as possible after placing your order. We will try to assist, but changes or cancellations cannot be guaranteed once order preparation has begun.

Please contact us immediately if the delivery address is incorrect. We may be able to update it before the order begins its journey, but an address change cannot be guaranteed once tracking has been issued.

Please check your spam or junk folder and confirm that the email address used at checkout is correct. If the confirmation email is still missing, contact us with your name and payment details so that we can check the order.

What payment methods do you accept?

Available payment methods are displayed securely at checkout and may vary depending on your location, device and selected currency.

A payment may be declined because of incorrect billing information, bank restrictions, insufficient funds or security checks. Please verify your details or contact your bank before trying again.

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