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Return & Refund Policy

We want you to love your nails — but we also have to keep it real about hygiene.

We accept returns within7 daysof delivery, as long as the item isunopened and in its original packaging. Once the seal is broken, we're unable to accept a return — not because we don't care, but because press-on nails are a personal-use beauty product. Think of it like earrings or lip gloss: once it's open, it's yours, babe.

Here's how it works:

  • ✅ Unopened & sealed → Full refund, no questions asked
  • ✅ Return request must be submitted within 7 days of receiving your order
  • ❌ Opened packaging → Not eligible for return (hygiene policy)
  • ❌ Sale items and limited-edition sets are final sale
  • Learn more about the refund policy


Shipping & Delivery Policy

Good things take a little time — but we promise it's worth the wait.

Every order is carefully packed and dispatched within48 hoursof purchase (excluding weekends and public holidays). Once your package is on its way, estimated delivery time is7 to 10 business days, depending on your location.
Shipping Timeline at a Glance:

  • 🕐 Order processing: within 2-3 days of payment
  • 📬 Estimated delivery: 7–10 business days after dispatch

Please note: delivery times may vary slightly due to customs clearance or peak season delays. We're always keeping an eye on your package from our end!

Learn more about logistics policies

About Our Materials

Because what touches your nails matters just as much as how they look.

At Veloura Nails, we only use premium-grade ABS resin sourced exclusively fromLG ChemandMitsubishi Chemical— two of the world's most trusted material manufacturers. No recycled materials. No fillers. No shortcuts.

Why does this matter? Higher-purity ABS resin means:

  • A smoother, more glossy finish that actually looks salon-done
  • Stronger structure that resists cracking and chipping
  • Safer wear — no unpleasant odors or skin irritation
  • Consistent sizing across every set, every time
    We don't cut corners on what goes on your fingers. Because you deserve better than "good enough." ✨

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Last updated:April 2026 Learn More